Privacy Policy

Last updated: February 10, 2024

We at Cold Messager are committed to protecting your privacy. This Privacy Policy applies to both our Website (www.coldmessager.com) and our Subscription Service (the Subscription Service), including our associated Google Chrome extension (Web App).

This Privacy Policy governs our data collection, processing, and usage practices. It also describes your choices regarding the use, access, and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use the Websites or the Subscription Service.

We periodically update this Privacy Policy. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by sending you an email notification.

While we will notify you of any material changes to this Privacy Policy, we encourage you to review this Privacy Policy periodically. We will also keep prior versions of this Privacy Policy in an archive for your review.

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at hishamhashir@gmail.com or salmanpary@gmail.com.

Use of the Subscription Service by our Customers

Our online Subscription Service allows any individual or company that uses it to maximize marketing efforts on LinkedIn by automating the messaging process and simplifying the prospecting process. The Subscription Service can also be utilized in the future to help organize marketing data (such as social selling index, average profile views, search appearances, etc.) of a LinkedIn user in a clear way.

The information added to the Subscription Service, either by site visitors providing their contact information or when a Subscription Service user adds the information, is stored and managed on our service provider‘s servers. This information is then used to contact visitors about their interest in the company’s services and to interact with the company.

Our customers may, in the future, use the Subscription Service to automate processes on LinkedIn (such as creating lists of users in their personal CRM page and eventually working with these lists daily) and observe their marketing efforts in a simple way. Cold Messager does not control the content of these lists or the types of information that our customers may choose to collect or manage using the Subscription Service. That information belongs to them and is used, disclosed, and protected by them and is not subject to this Privacy Policy.

Cold Messager processes our customer‘s information as they direct and in accordance with our agreements with our customers, and we store it on our service provider‘s servers, but we do not have control over its collection or management. Our agreements with our customers prohibit us from using that information, except as necessary to provide and improve the Subscription Service, as permitted by this Privacy Policy, and as required by law. Cold Messager acknowledges that you have the right to access your Personal Information.

Information We Collect

When You Visit our Websites

You are free to explore the Websites without providing any Personal Information about yourself. When you visit the Websites, use our Subscription Service, or contact us via our Contact us form, we request that you provide Personal Information about yourself, and we collect Navigational Information.

When You Use our Chrome Extension

We use web analytics software to allow us to better understand the functionality of our web app. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. In addition to information we collect on our Website, when you use our chrome extension we may also collect your city location, device model, and OS version.

We send push notifications from time to time in order to update you about events or promotions. If you no longer wish to receive such communications, you may turn them off in chrome store settings.

We may link information we store within the analytics software to Personal Information you submit within the Web App. We do this to improve services we offer you and improve our marketing, analytics, and site functionality.

Information We May Collect from You

We may collect the following information from our users that may, in certain circumstances, constitute personal data:

Log Files

When you use our services or view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times, and referring website addresses. This information is used by Cold Messager for the operation of the Subscription Service, to maintain the quality of the Subscription Service, and to provide general statistics regarding the use of the Cold Messager Website. For these purposes, we link this automatically-collected data to Personal Information such as name, email address, address, and phone number.

Information About Children

The Websites are not intended for or targeted at people under 18, and we do not knowingly or intentionally collect information about people under 18. If you believe that we have collected information about a person under 18, please contact us at hishamhashir@gmail.com or salmanpary@gmail.com, so that we may delete the information.

How We Use Information We Collect

Compliance with Our Privacy Policy

We use the information we collect only in compliance with this Privacy Policy. Customers who subscribe to our Subscription Services are obligated through our agreements with them to comply with this Privacy Policy.

We Never Sell Personal Information

We will never sell your Personal Information to any third party.

Use of Personal Information

In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:

We use the information collected through our Subscription Service by our customers for the following purposes:

Use of Navigational Information

We use Navigational Information to operate and improve the Websites and the Subscription Service. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Cold Messager.

Customer Testimonials and Comments

We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer’s consent prior to posting the customer’s name and testimonial.

Use of Credit Card Information

If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.

Security of your Personal Information

We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. All Personal Information is protected using appropriate physical, technical, and organizational measures.

External Websites

Our Website might contain links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

Retention of Personal Information

How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.

We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about the Subscription Service or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements).

When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymize it or, if this is not possible, then we will securely store your Personal Information and isolate it from any further processing until deletion is possible. We will delete this information from the servers at an earlier date if you so request, as described in “To Unsubscribe from Our Communications” below.

If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us or ceased using your Cold Messager account. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.

How we Share Information we Collect

Service Providers

We employ other companies to provide services to visitors to our Websites, our customers, and users of the Subscription Service and may need to share your information with them to provide information, products or services to you. Examples may include removing repetitive information from prospect lists, analyzing data or performing statistical analysis, providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, and providing customer service or support. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.

Compelled Disclosure

We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.

Cookies and Similar Technologies

Cookies

Cold Messager uses cookies or similar technologies (such as web beacons) to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole.

When you interact with the Site, we try to make that experience simple and meaningful. When you visit the Site, our web server sends a cookie to your computer. Cookies are small pieces of information which are issued to your computer when you visit a website and which store and sometimes track information about your use of the Site. For example, cookies are used to personalize web search engines and to store shopping lists of items a user has selected while browsing through a virtual shopping mall. A number of cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the Site and will last for longer.

We use cookies to:

Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set.

Third Party Tracking Technologies

The use of cookies and web beacons by any tracking utility company is not covered by our Privacy Policy or Cookie Policy.

How to Access & Control Your Personal Data

Reviewing, Correcting and Removing Your Personal Information

You have the following data protection rights:

The Right to Object

You have the right to object to the use of your data for direct marketing purposes and profiling, should such profiling take place in the scope of direct marketing or our legitimate interest.

Rights in Relation to Automated Decision Making and Profiling

You have the right to not be subject to entirely automatic profiling algorithms. If any such algorithms are used, you have the right to know details of their operation. You can request information about any automated profiling algorithms by sending an email to hishamhashir@gmail.com or salmanpary@gmail.com.

To Unsubscribe From Our Communications

You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, updating your communication preferences, or by sending us an email at hishamhashir@gmail.com or salmanpary@gmail.com.

Customers from California

California law provides California customers with specific rights with regard to the collection, sale, and disclosure of their personal information. If you are a California resident, you have the following rights:

Customers from UAE

UAE law provides UAE customers with specific rights with regard to the collection, sale, and disclosure of their personal information. If you are a UAE resident, you have the following rights:

Customers from Qatar

Qatar law provides Qatar customers with specific rights with regard to the collection, sale, and disclosure of their personal information. If you are a Qatari resident, you have the following rights:

Customers from Bahrain

Bahrain law provides Bahrain customers with specific rights with regard to the collection, sale, and disclosure of their personal information. If you are a Bahraini resident, you have the following rights:

Customers from India

Indian law provides Indian customers with specific rights with regard to the collection, sale, and disclosure of their personal information. If you are a Indian resident, you have the following rights:

Contact Us

In order to resolve a complaint regarding the site or to receive further information regarding use / collection of your personal data, please contact us at: hishamhashir@gmail.com or salmanpary@gmail.com.